WAAudioToText Privacy Policy

This Privacy Policy applies to WAAudioToText, including the Chrome extension with ID nmoaohajaodpioogcmmjladclkanidif, the waaudiototext.wadesk.io website, Free, Pro and Max features, purchases, activation, support and related services. In this policy, WAAudioToText, we and us refer to the service operator WAAudioToText.

The extension's disclosed single purpose is to help users transcribe, translate, understand and act on supported WhatsApp Web conversations. Data obtained through extension permissions is accessed, used and transmitted only when necessary for this purpose and the related security, reliability, licensing and support functions described below.

WAAudioToText runs only on https://web.whatsapp.com/ and accesses information needed for the feature you enable or request. The extension does not collect your general browsing history or run on unrelated websites.

Depending on the feature, locally accessed information may include the current WhatsApp account identifier, active chat identifiers and display names, supported incoming or outgoing message text, media captions, message IDs and timestamps, sender direction or display name, voice-message media and text being prepared for sending. This access occurs in the browser so the extension can display controls and return results in the relevant conversation.

WAAudioToText uses Chrome extension local storage and temporary runtime memory to preserve product state. Local information remains in your browser until you clear extension data, reset the relevant setting or uninstall the extension.

• The current WhatsApp account number or identifier, connection state and installation timestamp.
• Global and account- or chat-scoped translation settings, active chat identifiers, source and target languages, selected translation engine, keyboard shortcuts, display preferences and theme state.
• Account-bound activation information, including the activation code, plan, purchase date, access duration and calculated expiry state.
• Onboarding state, review-invitation counters and non-content hashes used to avoid counting the same successful translation twice.
• Cached public urgent notices, WhatsApp Web selector configuration and interface state required for reliability.
• Transcripts, translations and summary results may remain temporarily in the current page or service-worker memory but are not written by the extension to permanent chat-content storage.

When incoming-message translation is enabled or you request outgoing translation, the text to be translated, source language and target language are sent to the selected translation service. Free access uses Volcano Engine. Eligible paid plans may select Google Translate or Microsoft Translator.

The extension uses translate.volcengine.com for Volcano Engine, translate-pa.googleapis.com for Google Translate, and edge.microsoft.com together with api-edge.cognitive.microsofttranslator.com for Microsoft Translator. WAAudioToText keeps a temporary in-memory translation cache for performance; it is cleared when the relevant extension runtime ends and is not saved as a permanent conversation archive.

Google, Volcano Engine and Microsoft process translation requests under their own terms and privacy practices. Do not submit content to a translation provider unless you are authorized to do so.

Audio transcription runs only after the related feature is enabled or you request transcription of a supported voice message. The extension obtains that voice media from the active WhatsApp Web conversation and sends the audio encoded as Base64, an audio hash and the account-bound activation code to the Wadesk audio-transcription API over HTTPS.

The service uses this information to validate access, process the requested audio and return transcript text. Wadesk does not retain the audio payload, transcription request or transcript result after the response is completed. The extension may keep the returned transcript in the current page or runtime memory so it can be displayed beside the original voice message.

AI conversation summary is available only to an eligible Max plan and runs after the user requests it. The extension may send up to 30 recent supported messages from the active conversation to the Wadesk summary API. A request may include the activation code, requested language, message ID, message text or media caption, whether the message was sent by you and, when needed, the sender's display name.

Audio is not sent to the summary service and is not used to create a conversation summary. Audio transcription is a separate feature. Wadesk does not retain message content, summary requests or generated summary results after the response is completed. Summary results may include tags, a summary, opportunities and follow-up tasks linked to relevant message IDs.

The website uses the i18n_redirected cookie to remember language routing. The pricing flow creates a random watrans_ext_visitor_id in local storage and the first-party watrans_ext_vid cookie for up to 400 days unless you clear them sooner. These identifiers help preserve checkout context and do not contain WhatsApp messages, audio or activation codes.

Google Analytics may process page URLs, referral information, browser and device characteristics, approximate region, visit timestamps and standard website interaction information. Website analytics is separate from extension processing and must not receive WhatsApp messages, voice audio, transcripts, summaries, full activation codes or payment credentials.

Stripe and other pages you visit through external links may set their own cookies or use their own storage under their respective policies.

When you begin a purchase, WAAudioToText processes the WhatsApp account and country code you enter, email address, selected plan, product, currency, region, browser language, visitor ID, order or checkout-session identifier, payment status and activation-email delivery status. This information is used to create the order, bind and deliver the activation code, verify payment and provide purchase support.

Payment credentials are entered into and processed directly by Stripe. WAAudioToText does not receive or store your complete payment-card or bank-account details. We receive the transaction, order and fulfillment status needed to deliver paid access, investigate duplicate charges, provide support and meet accounting, tax, fraud-prevention and legal obligations.

If you contact support through WhatsApp, Telegram or another linked support channel, WAAudioToText and the selected communication service process the information you choose to provide. This may include account, order, browser version, extension version, feature, error and redacted screenshot information.

The installation guide and feedback links opened by the extension may include the extension version, browser-interface language, installation time, lifecycle trigger and current WhatsApp account identifier as URL parameters. Those parameters reach the website infrastructure when the page opens and may be covered by the minimal security-log retention described below, but parameterized guide and feedback pages are excluded from search indexing. The feedback form does not display the account identifier, and the context is included in the product-feedback notification only when you choose to submit the form, so the team can understand product usage, diagnose failures and handle support or product-improvement requests.

Do not send passwords, WhatsApp login credentials, full payment information, private conversations, third-party contact lists or a complete activation code. If specific content must be reviewed to resolve a support request, we will rely on your explicit decision to provide that content and use it only for that request.

WAAudioToText uses WhatsApp Web content only to provide the transcription, translation, sending, display and summary actions you request. Account and activation information is used to identify the relevant account, validate plan access, enforce feature availability and deliver paid benefits.

Limited website, order, support and non-content operational information is used to operate purchases, send activation details, secure the service, prevent fraud or abuse, diagnose failures, maintain reliability, answer requests and comply with applicable law. WAAudioToText does not use extension content for personalized advertising, data brokerage, credit scoring, lending, insurance, employment or other eligibility decisions.

WAAudioToText does not sell or rent personal information or WhatsApp content. Information is shared only as needed with the providers identified in this policy: Wadesk service and CDN infrastructure, Google Translate, Volcano Engine, Microsoft Translator, Google Analytics for website analytics, Stripe for payment processing, transactional email infrastructure and the communication service you choose for support.

Information may also be disclosed when required by law, to protect users or the service from malware, fraud, abuse or security threats, or as part of a merger, acquisition or sale of assets subject to applicable safeguards and any consent required by Chrome Web Store policy or law.

WAAudioToText requests only the Chrome permissions and host access needed for its disclosed features.

• storage: saves local account state, translation preferences, theme, activation and plan state, onboarding and review state, and cached public configuration.
• tabs: finds, opens, focuses or reloads WhatsApp Web and approved product pages after the relevant user action; it is not used to collect general browsing history.
• https://web.whatsapp.com/*: runs the content interface and accesses only the conversation, account, message and voice information needed for enabled or requested features.
• translate-pa.googleapis.com, translate.volcengine.com, edge.microsoft.com and api-edge.cognitive.microsofttranslator.com: send text to the selected translation provider and receive the translation.
• https://wadesk.io/*: performs audio transcription, AI summaries and related licensed service requests.
• https://cdn.wadesk.io/*: retrieves public urgent notices and WhatsApp Web selector configuration without sending message or audio content.

Local extension information remains until you clear Chrome extension data, reset the relevant state or uninstall WAAudioToText. Temporary page and runtime results end when the related page, interface or extension runtime is cleared. Website language and visitor identifiers remain until their expiry or until you clear browser cookies and local storage.

Wadesk does not retain audio, message content, transcripts or summary results after completing the requested transcription or summary response. Minimal non-content server or security logs, such as request time, endpoint, response status, IP address or user agent, may be retained only as reasonably necessary to operate, protect and troubleshoot the service or comply with law.

Order, payment status, activation delivery, fraud-prevention, support and feedback records are retained only as long as reasonably necessary to fulfill purchases, resolve disputes, secure the service and meet accounting, tax or legal obligations, after which they are deleted or de-identified. Google Analytics, Stripe, translation providers and support platforms apply their own retention controls.

WAAudioToText uses reasonable technical and organizational safeguards. Transmitted feature and purchase requests use HTTPS, activation codes are validated using cryptographic signatures, and extension data is limited to the permissions and hosts disclosed above. No method of storage or transmission is completely secure, so absolute security cannot be guaranteed.

Service providers may process information in countries other than your own. Where required, WAAudioToText relies on applicable contractual, legal and technical safeguards for international processing.

You can disable automatic translation features, choose a translation engine, avoid requesting transcription or summaries, delete local extension data, clear website cookies and local storage, remove displayed results or uninstall WAAudioToText. Clearing local data may remove settings and activation information and require reconfiguration.

Subject to applicable law and identity verification, you may request access, correction, deletion or information about personal data WAAudioToText holds. Use the Contact Us page and provide enough account or order context to locate the relevant record without sending passwords, complete payment information, private conversations or third-party contact lists.

WAAudioToText's use of information obtained through Chrome extension permissions complies with the Chrome Web Store User Data Policy, including the Limited Use requirements. User data is collected, used and transmitted only when necessary to provide or improve the extension's disclosed single purpose and related operational security and reliability.

WAAudioToText does not transfer extension user data for personalized advertising, data brokerage, resale, credit or eligibility decisions. Humans are not permitted to read extension user content unless you explicitly provide specific content for support, access is necessary for security or law, or data is aggregated and de-identified for a permitted internal purpose.

WhatsApp conversations may contain information about other people. You are responsible for ensuring you have the authority, notices, consents or other lawful basis required to transcribe, translate, summarize, store, send or share that information.

WAAudioToText is not directed to children below the age at which they may consent to personal-data processing under applicable law. Do not use the service if you cannot lawfully agree to this policy.

WhatsApp, Chrome, Google, Volcano Engine, Microsoft, Stripe, Google Analytics, Telegram and other external services operate under their own terms and privacy policies. This policy does not govern their independent processing.

WAAudioToText may update this policy when product behavior, providers or legal requirements change. The revised policy will be posted on this page with a new effective date. Material changes to extension data handling will be disclosed as required before or when the changed processing begins.